From Tanzania to Istanbul: Lessons in Connection and Innovation

Chronicles of a Lifetime Experience

Never in my wildest dreams did I imagine my life’s calling would take me across the globe. This week, I’m honored to be working with the U.S. Embassy in Tanzania, immersing myself in a journey of learning and cultural exchange. One of the greatest joys of traveling

is the insights and inspiration it brings.

In my work, I often emphasize this truth: it’s all about people. It’s about understanding them, meeting them where they are, and reimagining systems to make them more relational. My layover in Istanbul offered a powerful example of this in unexpected ways.

As I walked through the airport, I came across a piece of art called The Addict. Its message resonated deeply:

"Not too long ago, people used to talk to each other more, spending more time together in person...Through innovation, the world has changed rapidly. We have our smartphones glued to our hands...We have turned into mechanical people."

The Addict Piece at the Istanbul International Airport

The truth of this statement stayed with me. While reflecting on these words at my gate, I experienced something different. A ticketing agent, instead of standing behind his post, walked through the crowd, engaging travelers personally. This small act—meeting people where they were—was unexpected and profound.

Even more impressive was the airport’s thoughtful design: powered scooters and mini-vans roaming the terminals, with drivers stopping to ask passengers if they needed help getting to their gates. This wasn’t just a convenience—it reflected a system-wide commitment to fostering relational interactions.

The experience left me inspired and heartened. It made me wonder: what if all systems prioritized people this way?

As I continue my work in Tanzania, I carry these lessons with me. Systems that put people first aren’t just innovative; they are transformative.

What’s one way we can reimagine our everyday systems to focus more on human connection? I’d love to hear your thoughts. Let’s continue this conversation and explore how we can design systems that truly meet people where they are.

#TravelWithPurpose #HumanConnection #SystemsReimagined #LeadershipLessons #CulturalExchange #RelationalDesign #PeopleFirst #GlobalInsights #InnovationInAction